Disclaimers and Online Sale Terms

Disclaimer and Intellectual Property Notices

How To Be Green™ is a trademark of How To Be Green, LLC.  Information provided on this website is for educational and informational purposes only and is not intended to diagnose or prescribe.  Consult a physician or other healthcare provider regarding any opinion or recommendation with respect to your condition or symptoms. 

Copyright 2015 How To Be Green All rights reserved.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.howtobegreen.org or purchasing or downloading digital products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.howtobegreen.org or to purchase www.howtobegreen.org products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.howtobegreen.org. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


TERMS OF ONLINE SALES

These Terms of Online Sales (“TOS”), together with the How To Be Green, LLC Website Terms of Use , set out the terms and conditions that will apply when you place an order from How To Be Green. If you are unable to understand, or have any questions about, these TOS please contact us BEFORE placing your Order.

You will be required to confirm that you have read and accept these TOS before you submit an order to How To Be Green. Please note that these TOS are subject to change so review and save or print a copy of these terms prior to each order that you submit.

Overview
These TOS do not affect your legal (statutory) rights under your applicable state laws relating to the sale of consumer products.

Order and Acceptance
Each order submitted constitutes an offer to purchase products from us. Orders are subject to our acceptance and we may, at our discretion, refuse to accept your order, including where:

  • orders cannot be processed due to an error in information you have provided to us;
  • there is an error on our site relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on our site; or
  • the products that you have ordered are no longer available through our site.

We will, unless we suspect that your order was placed for fraudulent purposes, send you an email if we are unable to accept your order, informing you of the reason.

After we receive your order, you will receive an email from us confirming receipt of your order. If you do not receive an email, contact us before you try to place another order for the same product.

We will send you an email when we dispatch all, or if earlier the first part, of the product covered by your order to confirm that your order has been accepted by us.

If you have any questions, comments or concerns regarding our order acceptance policy, or if you consider that your order was rejected by us in error, please contact us.

Product availability
We will have the right, at any time, to make changes to information about products displayed on our site, for example information about prices, description or the availability of products and we may do so without first giving you notice of the changes. We will not, however, make any changes to the price, availability or description of any product after we have accepted an order to supply the product to you.

Customer initiated order cancellations and changes
You can make changes to or cancel your order at any time before your order has been processed by us. To make changes to your order, please contact us. If your order has already been processed, you may or may not be able to request a refund or exchange of the product, according to our Return Policy set forth below.

Order tracking
You will receive a tracking number once your order has been processed. If you do not receive a tracking number, please contact us.

Shipping and Delivery
All smaller items like body care products, bedding and top of bed accessories will usually shipped via UPS ground. All furniture and mattresses will ship via freight, UPS, and/or FedEx and will be delivered via curbside service where the delivery agent will take the furniture palette and/or mattresses off the truck and place it in front of your home. 

You will be solely responsible for bringing in the furniture and/or mattresses. You do have the option to upgrade to white glove service for an additional charge where the delivery agent will take the furniture and/or mattresses off the truck, bring it inside, and place it within the room of choice and dispose of all packing materials. Please contact How To Be Green to receive a quote to upgrade from curbside service to white glove service. 

The delivery agent is not qualified to assemble cribs so it is YOUR responsibility to assemble the cribs.

Free Shipping Offer
Free Shipping Offer applies to orders over $150 shipped to addresses within the continental United States only. Remote areas, urban addresses, and buildings with more than two flights of stairs (in-home set up customers only) may incur additional shipping charges.

Additional Exceptions & Policies:

  • Mattress and furniture is curbside delivery only. Delivery is either to the back of the truck or to the front door. Delivery does not include set up or removal of packaging.
  • Shipping to remote or urban areas - Customer will be contacted to approve additional shipping costs before the order is processed.
  • Items shipping to APO addresses: most items ship for free, however, items manufactured and shipped from Canada may incur extra charges. Please call 615-891-2203 for shipping quote if shipping to APO address.
  • We do not ship anywhere outside of the United States.  Delivery is not currently available to Alaska or Hawaii.
  • Any delivery dates provided to you in connection with your order are estimates. Although we aim to provide you with as accurate estimates as possible, we cannot promise that they are accurate.
  • We reserve the right to deliver the ordered products in separate shipments.
  • Product that we deliver to you will become your property at the time that you receive it provided that we have received full payment for the product. As soon as we have delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

Refusing Shipment
Refusing shipment will result in your credit card being charged for both outbound and return shipping, plus applicable re-stocking fees. WE DO NOT OFFER A RETURN POLICY ON ANY FURNITURE, MATTRESS, FUTON OR FOUNDATION (See our return policy below).   If any mattress, futon, or foundation, etc. is returned to us, we will refuse shipment.

Refusing shipment on items drop shipped from manufacturers in Canada will result in your credit card being charged for both outbound and return shipping, duty and customs broker fees, and any applicable re-stocking fees.

Prices and payment
The product price is always the price indicated on the website when you place your order. The price does not include tax or shipping and handling.

Payments are processed through our online payment processor. 

Return Policy
WE ONLY ACCEPT RETURNS FOR CLOTHING MERCHANDISE WITHIN 14 DAYS FROM RECEIVING YOUR ORDER FOR STORE CREDIT ONLY.  ITEMS MUST BE UNUSED, UNWORN, IN ORIGINAL CONDITION WITH TAGS ATTACHED, AND IN THEIR ORIGINAL SEALED PACKAGING.  ALL OTHER MERCHANDISE, INCLUDING BUT NOT LIMITED TO MATTRESSES, FURNITURE, AIR PURIFIERS, VIDEO CLASSES, ALL DIGITAL PRODUCTS, BODY CARE, ETC., ARE NON-RETURNABLE, FINAL SALE, AND CANNOT BE CANCELLED AT ANY TIME ONCE AN ORDER IS PLACED. 

RETURNS MUST MEET CERTAIN REQUIREMENTS DEPENDING ON THE ITEM, AND MAY BE SUBJECT TO A RESTOCKING FEE, IMPOSED ON US BY SOME OF OUR MANUFACTURERS.   

WHEN RETURNING AN ITEM, YOU MUST FIRST GET A RETURN AUTHORIZATION BY CONTACTING CUSTOMER SERVICE AT 615-891-2203 YOU WILL BE RESPONSIBLE FOR THE RETURN SHIPPING CHARGES AND THE ORIGINAL SHIPPING CHARGES, WHICH ARE NON-REFUNDABLE.

DAMAGED SHIPMENTS AND SHIPPING CLAIMS
In the event your order arrives damaged then you must contact How To Be Green, LLC immediately at 615-891-2203 so that a proper damage claim can be filed with the shipping agent. You must retain the original shipping box(es) and all packaging materials in order for the shipping agent to do a proper inspection. If you dispose of any of the shipping box(es) and any the packaging materials before an inspection can be made then you waive the right to file a damage claim. 

Liability and Indemnification
To the extent permitted by law, How To Be Green, LLC shall not be liable to you or anyone else for loss or damage of any kind (however caused or arising) relating in any way to this website including, but not limited to, loss or damage you might suffer as a result of:

  • errors, mistakes or inaccuracies on the website;
  • you acting, or failing to act, on any information contained on or referred to on the website and/or any linked website;
  • personal injury or property damage of any kind resulting from your access or use of the website;
  • any unauthorized access to or use of the websites secure servers;
  • any interruption or cessation of transmission to or from the website;
  • any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through the website by any third party; and/or
  • the quality or fitness for any purpose of any linked sites.

Except as expressly provided in these terms, and to the fullest extent allowed by the law, How To Be Green will not be liable for any direct, indirect, special, incidental or consequential damages arising out of your access to or use of the website.

You will at all times indemnify, and indemnify How To Be Green, including their directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses on a full indemnity basis) or liability incurred or suffered by you or by any of them arising from any claim, demand, suit, action or proceeding by any person against you or them where such loss or liability arose out of, in connection with or in respect of your conduct or breach of these terms.

Personal information
Our collection and use of your personal information will be carried out subject to the terms of our Privacy Policy (hyperlink to Privacy Policy).

General terms
This TOS Agreement is governed by and shall be construed in accordance with the laws of the State of Tennessee, U.S.A., without reference to its conflict-of-law provisions.

Entire agreement
This TOS Agreement constitutes the entire agreement between HTBG and you with respect to your purchase of products from this website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and HTBG with respect to this website.

A printed version of this Terms of Sale Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based on or relating to this Terms of Sale Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES
You agree to be bound by any affirmation, assent, or agreement you transmit through this website, at any the point in which you click on an “I agree,” “I consent,” or other similarly worded “button” or entry field with your mouse, keystroke, or other computer device, or when you enter your credit card information to complete your purchase, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.

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